By AlexL LOPEZ • May 06, 2019•Features, Superwomen JDs and What You Can Learn From Them
Are you an online entrepreneur or business owner that thinks of hiring a virtual assistant? Then, you most probably heard a lot of things on working with a virtual assistant. And this includes some horror stories when it comes to working with VAs.
It can be easy to fall for most of the misconceptions that you read and hear. But that will change today. Here, in this article, we are going to start clearing up the usual misconceptions on outsourcing virtual assistants so you can decide based on facts and reality. After all, It's hard to only rely on rumors.
So let's get started.
A virtual assistant can do everything without any training
This is one of the biggest misconceptions about virtual assistants. In fact, it's caused a whole lot of headache for both the VA and business owner. The reason for this issue is the off-kilter expectations for both professional and personal human relationships.
You're probably expecting a whole lot from your virtual assistant such as doing everything immediately from Day One. Well, while it's true that a good VA can catch on fast, there will still be an orientation period and onboarding process. After all, the person still doesn't know your business' ins and outs. There are a few things they should learn such as your desired outcomes and preferences before they can start working.
Part of the orientation and onboarding time can be shortened if you have a virtual assistant who has experience with the systems and software that you are using. Their experience can reduce the training you have to give your new VA.
This is the trade-off when hiring a VA with experience and one with limited experience. A virtual assistant with limited experience can be valuable for your business; however, the training period can be longer.
Virtual assistants are available 24 hours a day, and seven days a week
The reality of things is that most virtual assistants are not available on regular business hours. A lot of them only do their work on weekends and evenings. Some VAs do work part-time hours during the weekdays. This flexibility is what draws most entrepreneurs to VAs.
On the other hand, if you need a VA who is available during regular business hours, you can still find one. You have to put this in the job description and during the interview process. Make it clear what you expect from your virtual assistant.
If you are one who doesn't care about when the work gets done, you can find a lot of virtual assistants who are qualified for the job. Just make sure to be clear on the milestones and deadlines.
And when it comes to being transparent, don't expect your VA to be always "on call" unless you are planning to pay for that too. Experienced virtual assistants will tell you what times they are available beforehand. This includes how and when you can reach them.
Hiring a virtual assistant is too risky because I have to share confidential information
Before working with a VA, you'll have to share some critical information so they can work including access to your website's backend, email and payment processor. There's no way around this, but there are a few things you can do to decrease the risk.
First things first, check your VA's references. Ask these people about the trustworthiness and ability of this candidate to keep things confidential.
Next, let your virtual assistant sign a confidentiality or non-disclosure agreement. This helps make your expectations apparent.
Lastly, you can use LastPass to grant your VA the ability to log in at any site using your information without revealing the password.
You can't trust time trackers
This is one of the many concerns of clients, especially in the beginning. It is quite understandable especially when you are paying a person hourly. How can you make sure that they are working all of those hours? It's all about trust.
You'll have to trust the professionalism of your VA if you are paying them an hourly basis. Before you hire, make sure you check the references of your candidates. Ask your virtual assistant to use time tracking software. You can also use spreadsheets for your VA and daily time reports.
If this is a big concern on your part, what you can do is switch the way you think and consider the trading value in exchange for money. You can compute how much you want to pay your VA monthly depending on their role to your business per month or week.
As long as all of the work that needs to be done is finished at a decent price to you, then you don't need to fuss about trackers and time sheets.
Virtual assistants aren't real professionals
Who said that?
While it is true that a lot of VAs are moonlighters, you shouldn't think about someone that way. You are merely undermining your working relationship with your virtual assistant.
There are lots of things that a virtual assistant can do for your business. You have contracts that need signing, clients to juggle, bills that have to be paid, proposals to make and many more. While all the work isn't in a dedicated office, it doesn't mean that it's not a professional operation.
Hiring a virtual assistant has its pros and cons. You have to think twice before getting one. But with their help, you can focus more on what's relevant with your business. This includes growing it and expanding your reach. There are a lot of things you have to consider first before finding that one virtual assistant who fits your business.
So what's holding you back from getting a VA? Is it these common misconceptions? Let us know in the comments below.
Alex is a dedicated content writer who loves writing about digital marketing and real estate virtual assistants. If she is not working, you can find her at the mall looking for the next mug to add to his collection.