Beyond the Numbers: Shifting the Focus from Quantitative Diversity to Qualitative Diversity

Yanika C. Smith-Bartley

Businesses often tie the “business case” for diversity to the “bottom line,” perhaps in order to gain the support of those who otherwise would be resistant to the cause for diversity. While, undoubtedly, diversity positively affects the bottom line, making it a “business case” puts the focus solely on the numbers. Likewise, looking only at diversity statistics without analyzing the satisfaction and success of diverse employees ignores the big picture. Together, we must shift the focus to look beyond the numbers and strive for qualitative diversity.

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